Frequently Asked Questions
How Much Do Your Cakes Cost?
Prices vary depending on size, detail, intricacy & complexity of your design. There is a minimum of $100 for custom cakes this size generally serves 10-12 people.
Do You Sell Simple Sheet Cakes?
Sheet cakes are ONLY offered with a custom cake order. WHY? Well, we pride ourselves on creating one-of-a-kind works of art, so NO, we do not offer “basic” cakes because that’s just not our style. We work closely with you to make sure each “show stopping” cake is unique and reflects the recipient’s personality and sense of style. We create custom “centerpiece” cakes. Not basic cakes.
Do You Make Gluten-Free or Dietary Cakes?
Unfortunately, at this time we do not offer gluten-free or sugar free deserts simply because we have not found recipes that we think are as amazing as our regular cakes. Sorry, but maybe some time in the future.
Do You Deliver?
Yes, we deliver within 25 miles of zip code 10452
*Minimum order for delivery is $100. Price of delivery is based on location. You can CONTACT US, with details regarding your event and we can send you a quote.
Do You Ship Your Cakes?
Unfortunately, we do NOT ship cakes.
How Can I Order A Sweet Treat?
There are 2 ways to order! You can email us at Sweetiqua@GMAIL.COM or CONTACT US HERE! Either way, we’ll need ALL the details regarding your event in order to provide you with a quote. (Date, time, theme, colors, flavors, amount of servings needed, and any ideas or pictures you have for reference.)
How Long Will You Take To Get Back To Me?
We will review your submission and get back to you within 24 hours.
How Early Should I Place My Order?
A cake order should be placed as soon as you have finalized all the details of your event (colors, theme, design, amount of
servings, etc.). Since we are usually booked a few weeks (or sometimes months) in advance, we do encourage early ordering. (4-6 weeks advance notice is recommended, but we’re be happy to fit you in whenever our schedule permits.)
Is A Deposit Required When Placing An Order?
Yes. We require a non-refundable 50% deposit to book your order. If your balance is not paid IN FULL one week prior to your event, you forfeit your deposit, and risk not being accommodated.
Why Is It Non-Refundable?
The schedule fills up fast and by accepting your order. There would be NO WAY for us to go back and get all of the customers we said NO to, to backfill YOUR SPOT, if you decide to cancel your order. Your deposit ensures availability.
After we discuss the details of your event and decide on a cake that you like, if you are interested in booking and would like to proceed, we would require a non-refundable 50% deposit to secure your date. The remaining balance must be paid in full one week prior to your event. The balance and deposit are NON-REFUNDABLE and NON-TRANSFERABLE, meaning you can NOT cancel one date and then change it for another.
What Forms Of Payments Do You Accept?
We accept all credit cards and cash only. For your protection, we do NOT process credit card orders over the phone. However, for your convenience, we can email you an invoice for you to pay online.
What Is Your Refund/Cancellation Policy?
A non-refundable deposit of 50% is due upon order placement. Balance is due in full one week prior to your event. If an order is not picked up on the day of delivery or delivery is denied, the client is still responsible for the full balance of the order. We will make every attempt to contact you in the event of a missed pickup or denied delivery. If a cancellation is made less than one week prior to your event, the balance is still due in full. *Please understand that when you book an order, we decline other orders.
In the event of cancellation:
1. All requests for cancellation must be made in writing.
2. If a cancellation is received, your deposit will not be refundable.
3. If a cancellation is received less than one week prior to the promised delivery/pickup date, the full balance is still the client’s responsibility.
We hope that we’ve answered all your questions! If we’ve missed anything, drop us a line here!
If you’re ready to book, click here and tell us all about your event!
Either way, THANK YOU for even CONSIDERING Sweet Treats By Tiqua!
To say THANK YOU, join our mailing list by entering your email below and subscribe. We’ll send you SWEET DEALS straight to your inbox!
We hope to serve you soon!